Vented Gas Logs
Emberside gas log sets require little maintenance. We do recommend having a professional inspect and clean the appliance and fireplace flue each year before turning on your set.
Some carbon deposit or soot resulting from combustion is natural and adds to the realistic appearance. If needed, you can lightly brush or vacuum away excess soot.
Your gas log manual includes troubleshooting information as well.
Vent-free Gas Logs
Below are cleaning and maintenance recommendations for vent-free gas logs:
Your gas log set manual includes additional details on cleaning and maintenance along with troubleshooting information. Only a qualified professional should service and repair your gas log set.